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When I decided to quit my job in Spring 2021, I was one of the first. My resignation was not as shocking (I guess) as the reason – I wasn’t leaving for a competitor; I was leaving the industry.
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A situation we are all familiar with – you arrive at a restaurant, curious about the experience you’re about to have, probably hungry and eager to discover the menu items that will make your mouth water…
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Despite each city within the region having certain characteristics and established performance, decline — brought about by the pandemic and the anticipated changes in supply and demand dynamics — will have a remarkable impact on future hotel…
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Wyndham Hotels & Resorts revealed results for the three months and year ended Dec. 31, 2021, including the largest pipeline in the company’s history. During a conference call about the results, President/CEO Geoffrey A…
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Choice Hotels could add two upscale brands that cater to different customers if the right opportunity comes along. There is at least one viable takeover candidate.
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When Facebook announced their rebranding to Meta, a tidal wave of popularity crashed on the alternative reality: the Metaverse.
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Hyatt has announced plans to expand its luxury and lifestyle brands in the Asia-Pacific region.
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Passpoint is gaining popularity in all areas of travel, and the use cases and discussions are popping up at hospitality events and throughout the industry. But what is it, and how will it benefit hotels and the hospitality industry as a whole…
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After more than 60 years of leadership, J.W. (Bill) Marriott Jr. has confirmed to the board of directors of Marriott International Inc…
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Confronting a protracted labor shortage, hoteliers have struggled to maintain standard operations, much less meet new demands that the pandemic has produced.
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With recent advances in technology, hotel CTOs have an opportunity to transform customer service from a reactive cost center to a proactive revenue driver.
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The metaverse may be all of the rage these days. But Expedia Group CEO Peter Kern doesn’t think we’ll be traveling there anytime soon, saying he thinks we will want to be in the “real-verse” for some time to come…
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Booking.com on Thursday that it will be slashing nearly three thousand jobs globally as it plans to outsource nearly all of its customer service operations…
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For those with an eye for history, the Forte name reminds one of Baron Forte, the Italian-born, Scottish hotelier that created the Forte brand and the multiple hospitality businesses he helped create…
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Last June, MGM Resorts International activated a solar park that will power up to 90% of its 13 Las Vegas properties…
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EV Hotel, which is billed as “the first crypto and tech hotel,” has partnered with Chicago Digital Exchange (CDX), a cryptocurrency and NFT exchange, on a CDX Crypto trading floor, which will make its debut in a number of EV Hotels when they open…
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When Soul Community Planet Hotels launched in 2018 with a property in Colorado Springs, Colo., it did so with an ethos based on sustainable, healthful and socially responsible travel.
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World’s largest hotel franchising company leverages Amadeus’ Demand360 to enhance demand generation strategies.
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