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The European Union is enforcing stricter rules on environmental marketing with the Empowering Consumers for the Green Transition Directive (EU 2024/825).
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A landmark European ruling is set to reshape how hotel ratings are displayed online, with Booking.com now required to clearly explain the origin of the “star” ratings shown on its platform.
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As the World Cup draws closer, hotel associations in host cities tell Forbes they are resigned to seeing a smaller economic lift than FIFA had promised.
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Rising hotel development across Europe is creating uneven supply risks, with a concentration of new openings in key cities increasing the likelihood of localized performance pressure in the coming cycle…
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The Urban Planning Department of Milos has blocked the construction of another five-star hotel on the island, suspending all works in the Agios Konstantinos area following judicial intervention.
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The category that was considered one of hospitality’s most predictable asset classes behaves a little differently in a post-pandemic world. You can’t blame it. Work culture and travel patterns have changed, and the powers of technology have somewhat…
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Google's DMA-compliant changes to hotel search results are giving OTAs and intermediaries more visibility while pushing hotel direct booking channels further down in search rankings.
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For Zhuang Baichuan, a seasoned traveler from Ningbo in east China, a recent layover in Lanzhou offered more than just a taste of the northwestern city's famed beef noodles. It also provided a glimpse of the profound upgrades in China's service…
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Halekulani's executive housekeeper Audrey Goh shares insights on leading 160+ housekeepers, rebuilding after pandemic losses, and maintaining luxury standards through family-style management.
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Major hotel chains including Marriott, Hyatt, and IHG are rapidly converting existing properties into midscale brands to accelerate growth in expensive markets during 2026, avoiding costly new construction…
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Eleven major hotel chains including Accor, Hilton, and Melia commit to halving hotel food waste by 2026, targeting buffet operations as part of UN climate sustainability goals.
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U.S. commanders have kept many troops away from bases in the region to protect them from Iran’s ballistic missile attacks.
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Don’t knock the classics, especially when it comes to hotel brands…
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Centara and OR will invest THB 700 million to develop six budget hotels adjacent to PTT stations, with 69-120 rooms priced from THB 800-1,300 per night.
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For many new mothers, questions about breastfeeding, weaning and returning to work can feel overwhelming. As a result, a growing number in Japan are turning to postpartum care services offered by private companies, where midwives and nurses provide…
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This article answers the question: What are the top 10 reasons customers will stop doing business with you or leave for another brand?
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Hotels and inns in Brazil must adopt a new digital guest registration system by 20 April, according to the Ministry of Tourism of Brazil. The measure introduces a standardised national form, known as the Ficha Nacional de Registro de Hóspedes…
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There’s a growing narrative that AI, OTAs, and marketplaces will commoditize everything. In that theory brands will not matter because users can simply “search through to the product” and pick the best option. In theory, that sounds true. In…
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