Management

A series of disappointing stays courtesy of wealthy but inexperienced owners has our editor at large recoiling from a growing blight in the travel industry.
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Marriott International Inc. is suing one of its franchisee hotels in Jamaica, Queens, for $2.6 million, alleging that it breached its contract with the hospitality giant by morphing into a city shelter for migrants…
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For the first 10 years of their existence, soft brands were largely an upper upscale and luxury phenomenon. But in recent years, several major hotel companies have been introducing soft brand collections in the midscale segment of the market. Due to…
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We recently gathered together a select group of investors to discuss the ins and outs in our Q3 Investor Council meeting. Below are a selection of the key nuggets from that discussion. We’ll be developing some of these themes further over the next…
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Six found dead at Grand Hyatt Bangkok.’‘Detectives investigating devastating Glasgow hotel fire’‘Woman found dead at five star Surrey hotel – man suspected of murder.’‘Hilton hotel in Paddington evacuated after laundry fire.’…
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Four former hotel workers were charged Tuesday with felony murder in connection with the June death of a Black man who authorities say was pinned to the ground outside a downtown Milwaukee hotel in an encounter partially captured on video, court…
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Picture this: As you step up to the check-in counter at a hotel, the receptionist asks, ‘Have you stayed with us before?’ This seemingly simple question reveals a critical flaw in the hotel’s operations and shows that the hotel is falling behind in…
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With a long family history in hospitality, Ryan Rivett shares his outlook on the “desirable” extended stay segment and his strategy for My Place as it celebrates 10 years of franchising.
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…Is the life mantra of Harshavardhan Neotia, Chairman, Ambuja Neotia Group, and the man who changed the face of hospitality in Eastern India.
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Rahim Ismail speaks exclusively to Boutique Hotelier about new trends, his favourite memories and the most unexpected request he's ever received
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Immersive, hyperlocal, experiential. That’s what discerning travellers want, and that’s what the hospitality industry is giving them in good measure with boutique hotels. Once a distinct and separate entity, small boutique properties are now an…
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Mohari Hospitality Ltd is in exclusive talks to purchase Venice’s five-star Hotel Bauer, according to people familiar with the matter, beating other bidders including billionaire Bernard Arnault.
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Airbnb is reportedly planning luxury offerings like personal chefs to entice travelers away from hotels…
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In the 1930s, Finland's construction expertise gathered to create their new headquarters. As the business grew and developed, so did the building. In the early 2000s, needs had changed, and the property began its transformation into a hotel. In the…
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Datuk Seri Naresh Mohan has been in the hospitality industry since the 1990s when he was the “eyes and ears” of JW Marriott Hotel, which opened its doors in Malaysia’s capital city of Kuala Lumpur in 1997…
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The COO – MEA & SEAP, Radisson Hotel Group, delves into its ambitious regional expansion strategies, the distinct challenges and opportunities across different markets.
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The hospitality chain has lost 99.5% of its value since going public, currently having a market cap of just $25 million. It is set to soon be delisted from Nasdaq after repeatedly failing to meet the exchange’s deadlines…
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Radisson Hotel Group adds seven hotels, including six signings and one opening, in the Turkish market in the first half of the year. These development milestones bring the Group closer to reaching 100 hotels by 2030…
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A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible.
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Mirage Hotel and Casino on the Las Vegas Strip is closing Wednesday, ending 34 years in business. The resort will throw a farewell event, with doors officially closing this afternoon. 
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A 'dystopian' capsule 'apartment' is being offered as a solution for Sydneysiders who cannot find or afford even a small unit due to the city's housing crisis.
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Hotels are increasingly making some of their most enviable amenities available to day pass holders.
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The owners of a downtown Sarasota hotel are suing a former employee and his current employer for defamation, trespassing and interfering with business operations after alleged continued harassment following the employee's termination…
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In June, global hospitality technology company Oyo launched its first luxury hotel in Dubai—Palette Royal Reflections Hotel and Spa—to strengthen its premium property portfolio in the Gulf region.
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