Communication is such a broad topic and it happens every single minute of the day. It’s everywhere! To learn how to better communicate, you must be aware of the way we, as people, communicate with one another…
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Communication is such a broad topic and it happens every single minute of the day. It’s everywhere! To learn how to better communicate, you must be aware of the way we, as people, communicate with one another…
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Gavin Royster: In Light of Pandemic, New Markets Emerge for Hotel Development
Although the coronavirus pandemic brought the tourism industry to a grinding halt, certain areas of the hotel development sector have continued to progress despite the disruption brought on by the virus…
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Bermonds Locke opens at London Bridge
Design-focused serviced apartment brand Locke has opened its third London property, located in Bermondsey around a mile from London Bridge station…
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Asset managers: Owners must be the focus of comeback
While hoteliers would like to see a return to a robust demand environment sooner rather than later, asset management experts said it will be important to embrace cost cutting measures to ensure a return to profitability…
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Rome's Fiumicino Airport awarded world's first five-star anti-Covid award
Travelers eager to fly again may want to consider Italy as their next destination. Rome's Fiumicino Airport has become the first airport in the world to earn "the COVID-19 5-Star Airport Rating" from Skytrax, an international airport industry…
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The 'Fresh Prince of Bel-Air' mansion is on Airbnb -- for five nights only
Looking for somewhere fancy to chill out, max, relax all cool? Look no further than Airbnb, where Will Smith is offering fans the chance to kick back in the "Fresh Prince of Bel-Air" mansion, 30 years after his taxi first pulled up outside the…
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As restrictions on travel begin to ease globally, destinations around the world are focusing on growing domestic tourism, with many offering incentives to encourage people to explore their own countries…
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An inside look at revenue management from a CCO’s perspective
I had the pleasure of speaking with Kym Kapadia, chief commercial officer and head of hotels for Aprirose Real Estate Investment…
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Accor Just Restructured the Company in the Middle of a Pandemic: Why Now?
A corporate reorganization at Accor pushes some power away from corporate headquarters and leaves the Paris-based hotel company without four of its top executives, according to an internal memo sent this week by the company’s CEO Sebastien Bazin…
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Maldives resort launches $23,250 luxury remote working package
A desk with an ocean view, a "dedicated" personal assistant, non-stop refreshments and a complimentary laundry service.
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Canadian airline WestJet canceled a flight just before takeoff on Tuesday, saying a family refused to comply with "multiple requests" to make their child wear a face mask.
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Arne Sorenson, Marriott: A CEO’s Love Letter to Travel
As the final weeks of summer in the Northern Hemisphere race to a close, I can’t help but think of a travel season coming to an end with far too little travel having occurred…
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Hoteliers plan for a budget season unlike any other
With even less certainty about future performance than normal, hoteliers are changing how they prepare a budget as they get ready for 2021.
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Larry Mogelonsky: To upsell or not to upsell a COVID amenity
Hoteliers might be able to upsell pandemic-related services as add-ons to position hotels in an attractive light and at lower prices while maintaining healthy margins above costs.
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What employers can do about employees' social media posts
In times of crisis, people often turn to social media to express their displeasure. Unfortunately, some of these posts are inflammatory, derogatory, offensive or racist…
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Ikos Resorts to open first Spanish property
Greek brand Ikos Resorts is to open its first property in Spain next year. Ikos Andalusia had been scheduled to open in May, but this was delayed until September, and now until April 2021 due to the Covid-19 pandemic…
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Real Time Pricing: Why It's Like F1 For Revenue Managers
The hotel next door is pricing their rooms faster than you and it’s eating your profits without you ever even noticing. Faster yield management software and real time pricing is like a secret weapon for revenue managers…
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5 steps to improve your hotel home page
Your home page is for your hotel what a movie trailer is for a summer blockbuster. It’s your chance to grab your visitor’s attention and draw them in. Let’s look at five easy steps to get that done.
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