Israeli Hotels See Increase in Occupancy Amid Rising Prices
With the summer break in full swing, Israelis opting to vacation domestically rather than overseas. The ongoing conflict and the uncertainty of air travel, compounded by numerous flight cancellations, have dampened the desire to travel…
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Evergreen apologizes over Chinese flag furor at Paris hotel
The management of Taiwan's Evergreen Laurel Hotel on Thursday issued an apology for not including the Chinese flag in the Olympics decor at its Paris hotel, which had offended some of its patrons.
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Lang & Schwander principals buy southeast Swiss hotel
Sebastian Lang and Marcus Schwander, hotel interior design company Lang & Schwander’s principals, have acquired Hotel Engadinerhof in Pontresina, southeast Switzerland. Financial specifics of the transaction were not revealed…
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What I learned leading a customer service seminar at an elite Mexican hotel
A few years ago, the manager of a boutique hotel in Guanajuato asked me to lead a customer service training for the hotel’s reception, restaurant and cleaning staff. As a business trainer in the United States, I’d led customer service training many…
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Auberge Resorts Collection names new CEO
Christian Clerc has been named president and CEO of Auberge Resorts Collection. Clerc succeeds former president and CEO Craig Reid, who is retiring after 10 years at the helm of the company. Clerc's appointment is effective Sept…
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Cardo Roma, the inaugural property of a new lifestyle brand by Marriott Bonvoy
Cardo Hotels is the latest diffusion line from hospitality giant, Marriott Bonvoy, set to join its line-up of big-hitter properties such as The Ritz-Carlton and St…
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RedDoorz Eyes IPO to Build Southeast Asia’s Largest Hospitality Firm
While the Indian IPO market is strong right now, global markets aren't as friendly, as a result RedDoorz is taking a measured approach with its IPO plans.
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Airbnb to mimic luxury hotel services to offer guests more
Accommodation rental giant wants to expand its experiences to offer services such as massages and private chefs.
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Daily Housekeeping: A Source of Contention for Hotels, Guests, and Unions
We all remember those days in March 2020 when we realized that Covid 19 was going to be different than anything we had experienced in our lives. Almost overnight, the entire country shut down. As we dealt with the unknown, reports informed us that…
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Zleep Hotels and Core Hospitality merges
All 14 Zleep Hotels in Denmark are merging with the management company Core Hospitality to create one of the largest hotel operators in the country.
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‘Experience Is Not Expertise’: Why Rich, First-Time Hoteliers Are Failing So Spectacularly
A series of disappointing stays courtesy of wealthy but inexperienced owners has our editor at large recoiling from a growing blight in the travel industry.
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Marriott sues franchisee hotel for morphing into NYC migrant shelter
Marriott International Inc. is suing one of its franchisee hotels in Jamaica, Queens, for $2.6 million, alleging that it breached its contract with the hospitality giant by morphing into a city shelter for migrants…
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Soft brands move into midscale
For the first 10 years of their existence, soft brands were largely an upper upscale and luxury phenomenon. But in recent years, several major hotel companies have been introducing soft brand collections in the midscale segment of the market. Due to…
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6 big trends for hospitality real estate in Q3
We recently gathered together a select group of investors to discuss the ins and outs in our Q3 Investor Council meeting. Below are a selection of the key nuggets from that discussion. We’ll be developing some of these themes further over the next…
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Billionaire Ellison Buys Posh Hotel in Palm Beach Enclave
Larry Ellison is purchasing a luxury hotel in the same Palm Beach area enclave where he dropped $173 million on a residential compound two years ago.
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UAE Building Village For Thousands of Staff Amid Hotel Boom in Ras Al Khaimah
Junior staff and management will live in seperate buildings, and RAK says the campus will prioritize wellbeing.
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IHIF Asia Preview: How Hilton plans to grow
Asia is fast becoming one of the most important battlegrounds for the major hotel brands. Most have evolved out of the US and Europe meaning there is more real estate to chase elsewhere. The potential of markets like India and China is well…
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Hotels in Europe, Africa, Americas, & Asia-Pacific adopt the WTTC’s Basics, gaining global support & expanding in Japan, Philippines, & India…
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