We speak to the CEO of Raffles and Fairmont about the evolution of the brands and the future of the luxury hospitality industry.
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Meet Bengaluru hotel's work-from-home receptionist. Netizens debate over innovation vs inconvenience
A Bengaluru hotel recently introduced a virtual receptionist, where guest services are managed remotely via video conference, prompting mixed reactions online. Ananya Narang, CEO of Entourage, shared her surprise at checking into a hotel with no…
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Greece's Tourism Surge Attracts US Investors and Hotel Development
Greece’s tourism industry has been a bright spot over the last few years and with more and more US tourists visiting, hotel investors are showing an increased interest in the country. A recent roundtable discussion heard from different players…
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How the ‘Pursuit of Wow’ Can Help You Deliver the Highest Levels of Service
It wasn’t that many years ago when the expected image of a hotel general manager was a tall, most likely white, man sporting a folded handkerchief in the pocket of his perfectly tailored black blazer…
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The Spatia Melides development in Portugal offers a range of luxurious — and very expensive — residences, villas, and estates, starting from €3.99m writes Property Editor Tommy Barker
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Hotel Engine Expands Beyond Hotels, Achieving Valuation of $2.1 Billion
Hotel Engine, a Denver-based travel tech startup, has recently secured one of the year’s largest funding rounds for a travel company, raising $140 million and achieving a valuation of $2.1 billion. The company, which initially focused on hotel…
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Why I'd be the best hotel inspector, if Michelin Keys have a vacancy going
Earlier this week, the inaugural UK and Ireland Michelin Keys were announced. These are the hotel equivalent of a star for restaurants, with ratings of one (a very special stay), two (an exceptional stay) or three keys (an extraordinary stay)…
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Swillhouse revelations are the end result of the glorification of hospitality’s toxic culture
From my first job to my last, hospitality businesses have not always been a safe or equal spaces for women. The Swillhouse story is a stark reminder that a toxic culture still prevails in hospitality.
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A BEACH resort dubbed the "North Korean Benidorm" is set to welcome its first guests – and even Brits could be welcome.
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BANGKOK – Former Six Senses President Bernhard “BB” Bohnenberger has created a hotel management company whose ideals have already won over several owners to build authentic niche resorts in unique locations bearing the company’s name, Discover…
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Silversea plans world's southernmost hotel for Antarctica guests
In mountainous, snow-capped southern Chile, Silversea is developing what it bills as the southernmost hotel on Earth to provide greater comfort for its Antarctica cruisers.
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Celebrating 150 Years: Hotel Grande Bretagne’s Documentary Wins Cannes Silver Dolphin Award
The documentary “150 Years Hotel Grande Bretagne: Hosting History”, commemorating the legacy of Hotel Grande Bretagne in Athens, was honored at the 2024 Cannes Corporate Media & TV Awards, winning the Silver Dolphin trophy…
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Wyndham targets midscale hotel segment to meet growing demand in Saudi Arabia
US hospitality giant Wyndham aims to extend beyond the luxury market as it eyes the midscale segment to fill a gap in Saudi Arabia’s booming hotel market.
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Counting the Cost of Contactless
Today’s hotels are embracing the contact-free revolution, seeking to meet the expectations of health-conscious travellers by minimising physical contact and enhancing hygiene protocols…
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Hyatt Hotels Corporation today announced the completed acquisition of the brands and most of the affiliates ofpioneering lifestyle hospitality company Standard International, parent company of The Standard and Bunkhouse Hotels brands. This…
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Singapore vs. Hong Kong: A Hotel and Tourism Rivalry
Singapore and Hong Kong were once seen by many travelers as shopping-centric destinations. But Singapore has recast itself as an experience destination with many live events, widening its lead against Hong Kong in tourism…
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Hotel leaders to explore the use of AI and guests experience goals at TIS2024
The fifth edition of TIS – Tourism Innovation Summit will take place from October 23 to 25, 2024 in Seville, Spain.
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Marriott International launches Gelişim Okulu hospitality training programme in Türkiye
Marriott International reinforces its commitment to Türkiye with the launch of Gelişim Okulu, a unique vocational educational programme developed in response to a growing need to further enhance tourism education in the country…
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