The AI ‘algorithmic audit’ could be coming to hotel room checkout
Artificial intelligence can lead to surprises in all sorts of places where a bill once would have been considered settled.
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The new wave: How Gen Z and millennials are reshaping hospitality
Forget everything you thought you knew about career progression. For the generations now dominating the hospitality workforce, a job is no longer just a job. It’s a stepping stone in a complex web of learning, meaning, and personal reinvention. As…
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After registering record hotel transaction volumes in 2024, Japan’s hospitality market is on track for another stellar year. Last year saw deals reach US$2.9 billion in the first half of 2024, climbing to around US$7.7 billion by year end – 20…
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OTAs Undercut Hotel Direct Rates in 75% of Searches
Biannual World Parity Monitor reveals the scale of price pressure on hotel direct channels — and where hotels still hold the advantage
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Is AI Killing Your Hotel Sales?
Why Agentic Search Is Quietly Rewriting the Rules and How to Keep Up
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China’s super-rich investors eye Shanghai hotels for scarcity value, tourism appeal
High-net-worth individuals and corporate investors accounted for 88 per cent of all property deals in Shanghai last quarter, according to JLL
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Patrick Saada - Boutique hotels vs. large hotel investments
Patrick Saada highlights boutique hotels as the future of hospitality.
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Israeli luxury hotel project partnering with Leonardo DiCaprio gains approval
Project led by the Hagag Group and Hollywood star secures final approval in Herzliya, expanding to 51,000 square meters with 365 rooms, a marina and eco-friendly design
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Accor Heads to Sin City With Biggest Hotel Yet: Treasure Island
Just as Kylie Minogue's career explodes in the U.S, so is Accor's! After years of watching from the sidelines as its competitors deepened their U.S…
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Radisson Hotels Now Launches Flight Booking Portal in India
Radisson is the latest to offer integrated trip booking services in India, indicating a larger trend - everyone wants to cut the middleman by becoming the middleman.
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Why Hilton is confident about continued NUG growth
Hilton CEO Chris Nassetta said the growth should come organically, adding that the company wants to add more brands this year.
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Hospitality CEOs on the future of travel in 2030
Each year, CEOs of the Global Hotel Alliance’s 45 member brands are invited to gather at a standout property within the group’s portfolio for a week-long summit of strategy sharing, future-gazing, and relationship-building, punctuated by fine dining…
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Italian investors seek the next resort
It might be a stretch to say that Rome has fallen out of fashion this year, but negative publicity around overcrowding – with millions of pilgrims expected in the Vatican’s Jubilee year – has definitely made some tourists hit pause on the Italian…
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How independent hotels can stay visible in the AI era of distribution
Chris Bowling, head of digital and consumer marketing at BWH Hotels GB, shares some advice for independent hoteliers on how to remain competitive and visible.
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The Five Stages of Rate Parity Acceptance
Rate parity is an evergreen topic. I wrote an article on rate parity for hotels in 2023, and all the way back in 2015. It’s an issue that seems to stir up a lot of concern at the asset management and property levels…
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Now, in a courageous initiative set to shake up the tourism market, industry heavyweights with a background in tech are backing a bold new startup, DirectBooker.
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AI’s Role in Transforming Hospitality: Key Insights from HSMAI and HITEC 2025
The hospitality sector is experiencing a great makeover with the integration of artificial intelligence (AI). Equipped with AI-driven design software and conversational assistants, hoteliers and media professionals are embracing the use of AI…
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Las Vegas Sands Doubles Down On Singapore Bet With $8 Billion Hotel Complex
Las Vegas Sands is doubling down on its bet in Singapore with an $8 billion investment to expand its footprint in one of Asia biggest financial centers to tap into travel boom.
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