News

AI delivers instant responses to hotel questions

Digital travel platform Agoda has officially launched the Property AMA (“Ask Me Anything”) Bot, an AI chatbot designed to provide instant answers to travellers’ hotel-specific questions.

Top 100 Travel and Tourism Leaders 2025

Despite ongoing challenges in the Middle East, the region remains a hotspot and a key global tourism hub, driven by diverse attractions across the GCC and a robust pipeline of ongoing developments.

Aimbridge Hospitality Now Appoints Chris O’Donnell as President of Select Service Division, Enhancing Operational Performance and Guest Satisfaction

Aimbridge Hospitality, a global leader in third-party hotel management, has announced the appointment of Chris O’Donnell as President of its Select Service division, effective September 15, 2025. This strategic move underscores Aimbridge’s commitment to enhancing operational performance and delivering exceptional results across its select service portfolio.

Langham Hospitality Group names Global Head of Residential

Langham Hospitality Group (LHG) has appointed Rico Picenoni as its Global Head of Residential, a newly created position designed to accelerate the Group’s branded residences strategy. The move comes amid growing market demand for mixed-use developments that combine hotel operations with private homes.

How the hotel boutique became fashion’s hottest stockist

From Mykonos beach clubs to Saint-Tropez boardwalks, the Euro summer circuit is an increasingly important playground for luxury brands. But as branded pop-ups in these hotspots have reached saturation, a new model is emerging.

Chinese hotels upgrade service amid tourism boom

China’s tourism boom is pushing upgrades in its hospitality sector, with shifting travel preferences and growing popularity of digital technologies spurring hotels to embrace cultural integration, artificial intelligence (AI) and international management.

U.S. led India’s inbound tourism in 2024

THE U.S EMERGED as India’s largest inbound tourism market in 2024, sending 1.8 million visitors, according to the India’s Ministry of Tourism. The U.S. also ranked among the top destinations for Indian travelers, welcoming more than 2.1 million visits last year.

AWH launches $20M fund

Recognizing ongoing market volatility, hospitality investor AWH Partners has launched AWH Strategic Income Fund, LP, a $20 million private real estate fund focused on acquiring income-generating hotels by using a proprietary intelligence platform to identify under-valued hospitality assets poised for long-term growth.

Rocco Forte Hotels eyes European expansion with new partnership

Rocco Forte Hotels is partnering with investment firm Emerald Pine Capital as it looks to open new properties across Europe and the Middle East.A spokesperson said the deal was not an investment but the two would work together on any expansion in the regions going forward.

Vegas’ oldest hotel ditches live table games: ‘we couldn’t be more excited’

Las Vegas’s oldest hotel is replacing all of its tables using real cards and dealers and replacing them with electronic gaming versions. The Golden Gate Hotel & Casino is "reimagining" its casino floor and, in a Downtown Vegas first, removing live dealers, according to Circa Resort & Casino CEO Derek Stevens.

Boom passes some hotels by

The boom in foreign visitor arrivals has passed 1- and 2-star hotels by, leading to a wave of closures over the past 15 years. In 2009, there were 1,568 1-star hotels in Greece and 4,368 2-star units. At the end of 2024, according to Hotel Chamber data, 1-star hotels had declined to 1,147 and 2-star ones to 3,251, a total loss of 1,538 hotels or nearly 2 per week.

Sheraton Brand to Anchor $150m Christchurch Hotel Redevelopment

Mainland Capital and Russell Property Group have announced today they have signed a hotel management agreement with Marriott International, Inc. to operate the iconic Noah’s Hotel redevelopment in Christchurch, under the Sheraton Hotels and Resorts brand.