A suspected gunman was arrested after terrifying footage captured the moment he opened fire from a high-rise balcony during a 'mental health crisis' at Atlanta's luxury Four Seasons hotel.
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A suspected gunman was arrested after terrifying footage captured the moment he opened fire from a high-rise balcony during a 'mental health crisis' at Atlanta's luxury Four Seasons hotel.
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Ten-storey hotel collapse in Argentina leaves one dead and several trapped
A 10-storey hotel collapsed in Argentina, leaving one person dead and seven still trapped in the debris…
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A NEW fleet of butler robots will serve Brits with booze and food at an iconic Benidorm hotel - and they'll even interact with guests.
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In a reflection of the industry’s robust post-pandemic recovery, IBTM World is set to welcome a record number of hotel exhibitors to Fira de Barcelona from November 19 to 21, 2024. This year’s event, celebrating two decades in Barcelona, will see…
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No doors, frosted glass: Why hotel bathrooms feel like peep shows
Los Angeles comedian Fahim Anwar was showering at an Austin hotel when he reached a boiling point. As water sprayed onto the floor, a shallow pool forming, he realized he could no longer stay silent about the partial door…
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Ascott Limited (Ascott), a leading lodging business unit under CapitaLand Investment (CLI), has entered a strategic 50:50 joint venture with Jin Jiang Hotels to drive the expansion of their respective apartment hotel brands in China. Announced at…
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Some US hotel workers still on strike as negotiations drag on
The US hotels workers’ union remains locked in a dispute with hotels over wages, staffing levels and other issues with seemingly no end in sight.
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Hyatt Hotel Rosebank standoff leaves retailers struggling
Desolate, dead and degraded, what was once a high-end luxury hotel on a corner of Rosebank is now a concrete calamity.
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Exploring the Future of Property Management Systems: Learnings from Hotel Tech Report
Property management systems (PMSs) have been around since the 1970s. Fifty years on, those early pioneers bear little resemblance to today’s cutting-edge PMSs, and now the rate of innovation seems faster than ever…
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Beyond work: how hotels are redefining the office conversion
Hotels are breathing new life into underused office spaces, turning them into multifunctional hubs that revitalise city streets and provide fresh opportunities for community engagement, writes Dexter Moren…
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France sees a decrease in hotel occupancy rates
The trend raises concerns about the sector's recovery and future stability amid shifting travel patterns and economic pressures.
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The Paradox of Standards: How mastery elevates personalization in hospitality
Today’s hotel guests seek emotional connections during their stays, challenging the industry to balance authentic experiences with consistent brand standards.
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Cloudbeds to Launch Hotel Industry-First Causal and Multimodal AI-Powered “Smart Hospitality Engine”
Cloudbeds has revealed plans to become the world’s first property management system (PMS) to connect every facet of hotel operations into a single intelligence network, powered by causal and multimodal AI…
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Liam Payne's death investigation takes new turn as police demand access to hotel computers
Police are continuing to probe the Casa Sur Hotel in Buenos Aires, Argentina, where One Direction star Liam Payne tragically fell to his death aged 31 on October 16.
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A woman in the US was left horrified after discovering that her hotel in Las Vegas added a surprise charge onto her bill which tripled the fee.
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Is the Emory the Most Private Hotel in the World?
It took me a while to locate the entrance to The Emory. At first, I chalked it up to my notoriously horrendous sense of direction—drop me off a few blocks from my apartment that I’ve lived in for five years, and there’s a good chance I’ll still get…
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Hotel prices show uneven trends across regions in 2024
These trends underscore the importance of localised strategies to navigate a fluctuating market as the industry prepares for 2025.
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Global hotel rate increases to ‘moderate’ in 2025 – Amex GBT
Hotel prices in key business travel cities are set to increase again in 2025 but at a slower rate than seen in previous years, according to the latest Hotel Monitor report from American Express Global Business Travel…
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