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Hotels in Europe were only just getting the wind back in their sails, and now it looks like the recovery momentum could quickly stall over governmental responses to the Omicron variant.
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Stay-in-place orders, travel restrictions and cancellations intended to control the spread of COVID-19 caused a severe drop in hotel occupancy and revenue…
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As the Great Resignation sweeps across the globe, it doubles as a catalyst for hospitality leaders to reflect on workplace culture and environment. It brings a timely reminder that the market moves quickly and workplace adaptability is crucial…
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Choice Hotels International and Loews Hotels & Co. honored for outstanding achievement, vision and leadership in technological innovation.
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Lifted by the upcoming holiday season, hotel occupancy on the books is rising in Paris with a peak of more than 70% on New Year’s Eve, according to STR’s Forward STAR.
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Luxury travel specialist Oliver’s Travels has just released a brand-new study that ranks the best ski resorts in Europe…
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UNWTO is to work with the Bellavista Institute of Higher Education on a new International Centre associated to the UNWTO Academy for tourism training in Switzerland.
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Marriott International has announced plans to expand its luxury global portfolio next year…
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The American Hotel & Lodging Association (AHLA), The American Hotel & Lodging Foundation and The BHN Group have revealed that David Kong, the recently retired president/CEO of BWH Hotel Group, has been named the inaugural recipient of the Arne…
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As a hotel manager or owner, your primary goal in business is more than just operating at a profit. You also want to make sure that your guests have a safe and enjoyable stay while on your property, too…
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It's undoubtedly one of the coolest hotels in the world, and Sweden's ICEHOTEL has just launched its 32nd incarnation with a touch of royal magic.
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It turns out that the Golden Rule is a maxim hoteliers need to pay heed to when it comes to their own employees…
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Why AI Technology has Failed the Hospitality Industry – Thus Far
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Campgrounds, glamping sites, recreational vehicles and anything else that offered fresh air, physical distance and a decreased chance of cancellation due to Covid-19 regulations saw significant boosts in bookings in 2020…
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A strategic investment in SMS, MMS, mobile app, and native mobile wallet enables hotels to engage guests driving greater action and loyalty.
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The industry must find a way to work around this unpleasant reality, says Steve Endacott . Like many in the travel sector, I had hoped the worst of Covid-19 disruption was behind us and we could look forward to a strong summer 2022…
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Since the beginning of the pandemic, half of all full-service restaurant operators across the country have implemented Quick Response (QR) code menus, and there has been a 750% increase in QR code downloads over the past 18 months…
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When it comes to responding to allegations of wrongdoing, few hospitality managers are adequately trained on how to respond.
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