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Timur Sentuerk has been appointed chief operating officer for Europe, Middle East and Africa at Kempinski Hotels, as well as being named a member of the management board.
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There are many instances where a couple or group of two or three diners each want just a bit more than a glass of wine yet not a full bottle…
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Having a monthly financial statement for your hotel is the key to creating an effective management process inside your business. But, like many things in life, hotel financial statements are not all equal…
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Travelodge has unveiled what it says is the group’s “most radical transformation to date”, with a new “budget-luxe” design set to be rolled out across its UK portfolio.
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Hyatt Hotels Corporation has introduced Work from Hyatt: Offsite, a corporate retreat concept created in response to the evolution of remote work and growing demand from businesses to connect with colleagues in person after two years of virtual…
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A guestroom at Four Seasons Jackson Hole will soon look a lot more different than it did three years ago. 
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Thomas Magnuson, CEO, Magnuson Hotels, calls for a return to the fundamentals of filling a hotel.
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IHG Hotels and Resorts has opened the first hotel under its Atwell Suites brand, located in Miami’s Bricknell neighbourhood.
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The 33rd annual Hunter Hotel Investment Conference, held here at the Atlanta Marriott Marquis, marked one year since the industry started meeting again after the world was shut down by the pandemic.
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The move to faster networks is happening at a time that the restaurant industry is already grappling with the challenges caused by a pandemic that closed many in-house restaurants and forced a rethinking of ways to continue operations…
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Hospitality businesses are the third most targeted for cyber attacks as they gather more customer data
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Direct booking is a trend that is becoming more and more popular among guests. They want to receive a full offer, without intermediaries and with 24/7 reservation access…
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Best Western Hotels & Resorts announced last week the relaunch of its urban, upscale boutique brand, Vīb, putting its money where its mouth is by investing US$20 million (including land) to create the prototype property in Tempe, Arizona, marking…
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Pivoting into the new hospitality normal is something that never in my thirty plus year hospitality career would I have envisioned where we are today.
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Wyndham Hotels and Resorts has unveiled plans for a new extended-stay brand, and says it already has 50 properties in the initial pipeline.
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Well-being initiatives have certainly been on the rise in the hotel industry, with sustainability and sanitation measures trending upward, especially post-COVID…
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For many hotels and resorts, snags in the global supply chain have made it incredibly challenging to procure everything from headboards to cabinets -- even chicken.
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During the pandemic we had to make changes driven by the need for more robust health and safety, to ensure that everything was hygienic and because everything needed for every stay had to be dry cleaned afterwards, we had to be more efficient, only…
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