Edinburgh-based QikServe will become part of the business management software provider’s hospitality division, which provides IT solutions for all aspects of the hospitality business, from guest booking, EPoS, table management and marketing to procurement, facilities management, training and hotel PMS.
QikServe, founded in 2011 by entrepreneurs Daniel Rodgers and Ronnie Forbes, developed a patented business-to-business cloud platform for the hospitality sector. The platform allows customers to order and pay for items from a smartphone, tablet or self-service terminal.
Digital ordering has seen an explosion in growth as hospitality operators realise the benefit of digital on both operations and on sales. Self service kiosks deliver 32% higher transaction values while freeing up staff to focus on delivery and customer satisfaction.
QikServe’s technology is deployed in over 8,000 outlets in over 40 countries and processes hundreds of millions of transactions, delivering over £3bn digital sales for hospitality operators.