Mews Acquires AI Firm to Simplify Data Usage for Hotels
Mews, the operating system for hospitality and shared spaces, today announced the acquisition of DataChat, a US-based AI company. The acquisition marks a major step in Mews’ mission to build fully agentic hospitality systems, where intelligent agents autonomously manage day-to-day operations, optimize performance, and empower humans to focus on the guest experience.
The integration of DataChat will accelerate the development of autonomous and semi-autonomous agents within the Mews ecosystem. These agents will operate across core domains such as reservations, distribution, operations, revenue optimization and guest experiences, allowing for brands to build contextual experiences in a seamless and automated manner.
“At DataChat, we’ve built technology that bridges the gap between human understanding and machine capability,” said Viken Eldemir, CEO of DataChat. “By combining conversational interfaces with automated data reasoning, we're going to be building agents that understand intent, reason across data sources, and act autonomously which will bring an entirely new level of intelligence and personalization to hospitality. This will mean Mews hoteliers can get answers to questions without having to run or interpret reports.”