Urban markets, which rely heavily on business from events and group meetings, continue to face a severe financial crisis as they have been disproportionately impacted by the pandemic. Urban hotels were down 52% in room revenue in May 2021 compared to May 2019. For example, New York City, which remains in a depression, has seen one-third of its hotel rooms (42,030 rooms) wiped out by the COVID-19 pandemic, with nearly 200 hotels closing in the city.
Accor: Workers expect to make 25% more revenue through face-to-face meetings
Research from Accor reveals workers expect to make a quarter (25%) more in revenue when able to communicate with clients face-to-face again.

