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As travel slowly begins to recover, a renewed hospitality market is emerging…
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Amsterdam's well-known tolerance of recreational drugs and sex has long attracted tourists in search of the seedier side to the city of canals and cycle paths…
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The concept of staying in another family's home while they bed down in yours isn't exactly new. Many frugal holiday makers have been doing it for years to save on accommodation costs while enjoying a different type of vacation experience…
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Direct selling, both telephone and website, has gained a large share of sales during the pandemic…
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Digital marketers are currently being faced with a once-unimaginable shift: the end of third-party cookies…
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Hotel general managers faced a crisis like no other. How will the lessons they learned apply to the future?
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Following the economic fallout of 2020, many hotels and other tourism businesses have rushed to lower prices in an effort to stimulate demand. In this article, I analyze the competitive challenges of hotel ADR in the current climate…
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New Zealand is hopeful that a recently opened travel bubble with Australia will rekindle its pandemic-battered tourism industry. However, many are also seeing an opportunity to rethink how to make the sector more climate friendly…
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After more than one year of global pandemic, we are yet to grasp all the different ways in which the virus has changed our lives…
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Caesars Entertainment is the latest hospitality company to wage a legal fight against its insurer to get a business interruption insurance payout due to government-ordered pandemic restrictions.
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The American sitcom "Cheers" is ranked as one of the most popular television shows in history…
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The uncertainties brought by COVID-19 were a deadly blow to both livelihoods and bottom lines, and it continues into 2021…
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Travel providers continue to feel the effects of the Covid-19 pandemic, but many would agree that as widespread vaccine inoculations roll out, rapid testing sophisticates, and health passports are developed, there is a light at the end of the…
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Someone walks past our photo shoot and does a double take at the man sitting in the chair having his photo taken (the picture is the one you can see on the opposite page)…
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Two weeks after the $1.9 trillion American Rescue Plan pandemic relief measure was signed into law, all legislative eyes are on a massive infrastructure bill emerging as the Biden administration’s next big-ticket item…
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Social media may be the best way for luxury hotels to tap in to China’s enormous consumer market, according to a recent study co-authored by Mr Xinhai Mou, Dr Lisa Gao of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic…
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As we move through 2021, we are beginning to see distinct phases in the return to “normal” with many hoteliers making preparations for a multi‐staged recovery scenario…
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A virtual key is the smartphone version of the key or pass found in most hotels. Its mobile version facilitates the guest journey and optimises the welcome at reception…
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