By type

«Hotel companies have broadly resisted using aggregators such as Expedia and Booking.com for online sales so far during the recovery because of somewhat surprising factors. Yet the temptation remains». Sean O'Neill…
read more

The U.S. economy finally shows signs of a strong recovery from the pandemic…
read more

Given the dearth of hotel marketing over the past two years, many customers don’t have a good impression of what each property stands for or what their unique value is…
read more

Melco Resorts & Entertainment has successfully cut plate waste in employee dining areas by up to 35%.
read more

Highgate announced yesterday the appointment of industry pioneer, Arash Azarbarzin, as Chief Executive Officer. The pivotal hire signifies Highgate's increased focus on building a world-class team and expanding its luxury and lifestyle capabilities…
read more

Hospitality firms are increasingly keen to jump on the sustainability bandwagon. However, too often they get lost in the complexity of the subject and limit their engagement to unimaginative solutions such as towel reuse in bathrooms…
read more

Understanding the way guests use social media can help you anticipate the ways they’ll communicate with you…
read more

During the Wyndham Hotels and Resorts webinar, “Effectively Operating Your Hotel When Faced with Staffing Challenges,” Steve Raposa, senior director, franchise operations & quality, Wyndham, guided the conversation with Tracy Ripa, SVP, North…
read more

Travelers today are more price-conscious than ever…
read more

The International Institute of Modern Butlers has launched a web site dedicated to educating all citizens of all countries on their Human Rights as given in the United Nation's 1948 Universal Declaration of Human Rights (UDHR)…
read more

Real estate services provider JLL is launching a short-term rental platform it’s positioning as a rival to giants in the space including Airbnb and Booking.com.
read more

While uncertainty continues to dominate headlines, there is a new constant that remains chronically underreported. Booked travel. In fact, it’s now been four consecutive months that hotel bookings globally have remained over 60% of 2019 levels…
read more

While the old school travel industry still dominates in stock market valuations, there’s no doubt that Airbnb has caused disruption. Even after the devastating pandemic, travel stocks are still a powerful option…
read more

Graduate Hotels has opened hotels in Cambridge and Oxford. The two hotels – the Graduate Cambridge and The Randolph Hotel by Graduate Hotels – have opened for overnight stays, with the bars and restaurants opening in coming weeks…
read more

Hotels struggled to remain profitable in 2020, and breaking even was considered positive. In order to stay in business, many hotels cut services where they could…
read more

Using interconnected technology platforms to drive the digital transformation of the industry and provide guests with increased choices and control over their stay will be the key to success.
read more

A recent task force assignment sent me to a high end resort in Florida as Food & Beverage Manager.  While there still are plenty of challenges to be met during this recovery period in the industry, there are also many encouraging signs of a strong…
read more

In the lead up to the 17th edition of the Arabian & African Hospitality Investment Conference (AHIC) taking place live in person at Madinat Jumeirah from 20-22 September, Mr. Sultan Bader Al-Otaibi shares his thoughts on the industry's recovery…
read more