U.S. News & World Report has unveiled its Best Hotels rankings, which evaluate more than 35,000 hotels and resorts across the U.S., Europe, Canada, Mexico, Bermuda and the Caribbean…
read more
U.S. News & World Report has unveiled its Best Hotels rankings, which evaluate more than 35,000 hotels and resorts across the U.S., Europe, Canada, Mexico, Bermuda and the Caribbean…
read more
Is Hospitality a Zero-Sum Game?
The hospitality market is in the midst of a massive transformation in technology, operations, and guest engagement. But will ‘high-tech’ advancements always conflict with ‘high-touch’ hospitality?
read more
Global Lodging Demand Elevated to Unexpected Heights (Report Download)
Lodging demand elevated to unexpected heights. With lodging demand recovering at a quicker pace than expected, hoteliers will need to adapt and create a working environment that supports the health and wellbeing of its workforce…
read more
Andrea Scherz Named Chairman of The Leading Hotels of the World’s Executive Committee
The Leading Hotels of the World (LHW) has elected Andrea Scherz as the chairman of its Executive Committee. Scherz, who held the position since the New Year, is the proprietor and general manager of Gstaad Palace in Switzerland…
read more
The changing dynamic of group sales in management companies
The disruption the hospitality industry has experienced over the past two years has been dramatic, to say the least…
read more
Four Seasons leans into leisure travel with 2022 growth plans
Luxury hotel company Four Seasons, now majority-owned by Bill Gates' Cascade Investments, has big plans afoot for 2022.
read more
IS TIKTOK PART OF TRAVEL'S RECOVERY TOOLBOX?
TikTok has often been dismissed as a video platform for Gen Z but travel brands are increasingly turning to it to help them broaden their reach.
read more
Boutique Hotels Turn to Artisanal Coffee Programs for a Wake-Up Call on Service
Hotels would be wise to ditch the powdered dairy and differentiate themselves by aligning with local roasters for artisanal coffee programs…
read more
Travel & Tourism could grow to $8.6 trillion in 2022, says WTTC
Contribution to global GDP could return to pre-pandemic levels this year - Millions of jobs to be recovered if governments continue to remove restrictions to travel
read more
Accor signs a multi-year partnership with Sixt
Accor has signed a multi-year partnership with mobility provider Sixt, providing additional benefits for members of its ALL (Accor Live Limitless) loyalty programme.
read more
Space Hotels Could Be the Key to Unlocking the Final Frontier
Orbital Assembly Corp. VP explains how its artificial gravity technology will help to create a space tourism industry that will eventually be accessible to most consumers.
read more
How technology is powering a new generation of travel marketing
Travel marketing is based on feelings and appeals to the senses. From adventure tours to city breaks, many of the most effective campaigns are based on creating tangible wants and desires in the consumer…
read more
Investing in Training Hotel Employees
Given the challenges U.S. hotels are having attracting and retaining employees, the need to invest in employee training is as great as it has ever been…
read more
China Government Buys a Hyatt Property From Struggling Developer
Chinese property developer Shimao Group said on Friday it would sell a hotel in Shanghai to state-owned Shanghai Land Group for 4.5 billion yuan ($707.83 million), as it seeks to reduce its debt amid a crisis in the country’s property sector…
read more
Hotel CEOs Expect Labor, Inflation Pressures on Profitability To Be Long Term
The desires to deliver positive experiences for guests and maintain profits have never been more at odds in the hotel industry than they are now, and executives speaking at the 2022 Americas Lodging Investment Summit said there's a simple reason for…
read more
Gordon Ramsay to open French tasting menu restaurant at The Savoy
Gordon Ramsay is to open his third restaurant at London’s The Savoy hotel next month. The fine-dining Restaurant 1890 will offer an evening French tasting menu from Wednesday to Saturday, costing £110 per person…
read more
Hilton named most valuable hotel brand
Brand Finance has named Hilton the world’s most valuable hotel brand in its 2022 Global 500 Report. Hilton led both the hotel and broader tourism sector with a brand value of $12 billion, now higher than its valuation before the COVID-19 pandemic…
read more
How Snowbird Ski Resort Drives Revenue, Brand Experience via AI Chat
Since its launch, 25 percent of all messages received by Snowbird’s Dog Chat have been ticket buying requests, which allowed the resort to drive more than $150,000 in projected annual assisted revenue into the purchase funnel…
read more