By tag

A badly handled PR crisis can have a negative impact on companies for years, driving away customers and damaging brand reputation…
read more

As hotels around the globe continue to grapple with the impact of the coronavirus pandemic, we have released a comprehensive report exploring the steps hotels can take to navigate the ‘new normal’.
read more

The hospitality market has changed, it has evolved. The hotel is no longer a place to spend the night but has become a fundamental part of the guest’s experience and Hotels can offer to the guests much more than a room…
read more

The Information Commissioner’s Office (ICO) has issued a fine of £18.4 million to Marriott International, for “failing to keep millions of customers’ personal data secure”.
read more

Because the digital marketing landscape shifts so rapidly, it’s important that your hotel is using the best marketing ideas to drive new business.
read more

Wyndham Hotels and Resorts has launched a hybrid meeting concept to “help drive corporate business demand to its hotels” in the wake of the coronavirus pandemic…
read more

The coronavirus pandemic continues to place a giant question mark around the travel industry and when demand will once again return to 2019 levels. Shifts in consumer behavior aren’t helping hotel companies like IHG plan for a recovery…
read more

Management and consulting firm Columbia Hospitality, based here, has created an executive search program designed to place highly skilled and qualified candidates into positions in the hospitality industry…
read more

In times of crisis, people often turn to social media to express their displeasure. Unfortunately, some of these posts are inflammatory, derogatory, offensive or racist…
read more