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Once upon a time, luxury in hospitality was defined by things such as marble floors, expensive silverware and the thread count of the linens. It was about spectacle and exclusivity. Fast forward to the post-Covid era and that is giving way to a…
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Spain’s Meliá Hotels International is taking an education-first approach to one of the hospitality sector’s most pressing problems — the shortage of skilled workers.
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Hospitality brands are leading the pack in merger and acquisition (M&A) deals this year, but an improving macroeconomic climate could see more real estate investors pile in, according to experts in the sector…
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Rocco Forte Hotels is pleased to announce the appointment of four new General Managers, with the Managing Director of Northern Italy leading the opening of the brand’s newest property, The Carlton Milan. The appointments across the group’s landmark…
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Wake up and smell the bacon. Holiday Inn Express by IHG is launching a world-first hotel experience with a scent-based alarm clock in an effort to improve guests’ sleep and mornings.
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Have we, as a society, reached peak customer satisfaction survey? It’s not unexpected to be asked to submit feedback, either on an internal system or on a public-facing website like Tripadvisor, for everything from a hotel stay to a technology…
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Losses widened at The Savoy Hotel as it shed jobs during its latest financial year while a major renovation project started.
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Sri Lanka has been urged to move beyond “discount-led tourism” to focus on value over price…
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From a more relaxed service style to empowering your team members, how can luxury hotels ensure they are providing the kind of service that modern guests want? In partnership with Leading Quality Assurance (LQA), Boutique Hotelier gathered industry…
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Alex Sogno, CEO, Global Asset Solutions, discusses the role of asset management amidst the growth of third-party operators in Asia.
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Head of Hospitality Investments Shai Zelering said the PE giant wants to focus on the operations fundamentals of the business through capital infusions or collaborations.
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IHG Hotels & Resorts has appointed experienced hotelier Heinrich Morio as Managing Director of Ciel Dubai Marina, Vignette Collection, ahead of its opening on 15 November 2025.
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A sweeping social history of Afghanistan is seen through the lens of Kabul’s InterContinental hotel, where staff endured the horrific realities of life in a war zone
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Inflation-hedging, diversification, real estate appreciation and strong asset management convince affluent investors to spend nearly €1 billion in H1 2025.
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Umrah operators in the UAE are urging pilgrims to pre-book their transport and accommodation when applying for visas, as Saudi authorities tighten measures to regulate pilgrim movement.
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At first glance, the difference between a cruise ship and a yacht seems obvious. One conjures images of a floating city built for the masses; the other, of exclusivity and intimacy. But now some of the world’s most prominent hotel brands are…
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Upper-midscale brand strengthens position in the resilient upper-midscale segment through rapid conversions, franchising and geographical diversification.
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Independent hotels worldwide are navigating a market shaped by rising operational costs, persistent staff shortages, and evolving traveller expectations.
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