AI is transforming the hospitality industry and college programs
AI has already begun to handle guest check-ins and customer inquiries. It could reduce the number of hospitality jobs in the future, so students are adapting…
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Ketchup cocktail, anyone? Why bartenders are embracing alternative flavours
From Vegemite to Wagyu beef, are bartenders taking cocktail ingredients too far? Eloise Feilden finds out…
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Moxy Hotels And Sanctuary Team Up For Astrological Travel
Planning your holiday adventures according to your star sign, known as astrological travel, may seem a little quirky, but its popularity is growing by leaps and bounds…
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The new normal, travel companies temper expectations for 2024
The buzzword from travel companies for 2024 is "normal."…
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Ten rooms that make clever use of the "unexpected red theory"
An interior design trend born out of a viral TikTok video, championing the addition of red "in places where it has no business", is the focus of our latest lookbook…
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4 key trends shaping the local hotel industry in South Africa
According to Robert Chifunyise, the General Manager at The Catalyst Hotel by Newmark, 2023 brought forth transformative trends that shaped South Africa’s hospitality sector that will also continue to redefine the industry further in 2024…
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Tech is easing restaurants' labor needs, but there's an asterisk
Innovation seems to be slowing turnover more than eliminating jobs, at least for now…
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Iberostar launches competition to celebrate unveiling of new agent website
Iberostar Hotels and Resorts has unveiled a new ‘One Stop Shop’ for travel agents, providing all the information sales consultants need in one easy-to-use site…
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Over 300 Scottish hospitality scholarships awarded by industry charity HIT Scotland
Hospitality Industry Trust (HIT) Scotland has awarded 319 scholarships to those studying or working in the Scottish hospitality industry…
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Bobobox, Indonesia’s largest outdoor accommodation operator, is looking to expand into either Japan or the US this year, as it seeks to deploy its sleeping pods and cabins in two of the world’s most developed lodging markets, according to president…
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Back to the future: why going retro is London’s biggest 2024 dining trend
Whether it's ceaseless Bistrofication, diaspora chefs honouring cultural staples, or upscaled school puddings, it's no secret that classics are making a comeback…
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Tourists and business travellers alike hit the road again last year, boosting demand for hotel rooms by 11 per cent Canada wide…
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Artificial Intelligence in hotel marketing: use cases and perspectives
Within the framework of FITUR, the international tourism fair that took place recently in Madrid, a round table discussion entitled “Artificial Intelligence in hotel marketing: real use cases” was co-organised by BEONx and Hotelverse…
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Airline starts weighing passengers at the gate
We all know what it’s like to have our baggage weighed at an airport check-in…
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Two-thirds of hotels report staff shortages despite record wages
More than two-thirds of U.S. hotels have experienced staff shortages in 2024 despite raising wages to an all-time high since the COVID-19 pandemic, an industry survey shows…
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Hotel Sustainability Outlook for 2024 Starts with Profitability
Sustainability is the future for hotels, full stop…
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Marriott CEO Anthony Capuano on what lies ahead for the world's biggest hotelier
Last year was an exceptionally busy one for Marriott International. In addition to enjoying robust net rooms growth, Marriott closed on its acquisition of Mexico's City Express brand, which marked Marriott's foray into the midscale space…
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FORMER BWH HOTEL GROUP CEO DAVID KONG ON GOING BEYOND THE “D” IN DEI
David Kong worked in the hospitality industry nearly 50 years at several brands, ending in 2021 when he retired as CEO of BWH Hotel Group, a global network of 4,500 hotels across 18 brands in more than 100 countries…
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