Why Hospitality Education Needs a Reality Check
For much of the late twentieth century, hospitality education was a model of how academia could work hand in hand with industry. The UK led the world in creating postgraduate programmes that balanced academic rigour with real-world relevance…
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Internships, mentors and operational experience – the best ways of retaining hospitality talent
Considering the cost of hiring and training of hospitality talent, attracting and retaining them is one of the biggest investments hospitality companies can make. So what strategies are useful in aligning industry opportunities with those of young…
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Rising star chef arrested after 'robbing three banks on the same day'
Valentino Luchin is a celebrated chef who has worked in the California food industry for decades - but the robbery accusations are not his first run-in with the law
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Future hospitality industry talent will be developed at hotel’s own training academy
A five-star hotel and resort is launching its own academy for school and college leavers to nurture the next generation of hospitality professionals.
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He bought the world’s oldest passenger ship — and spent $18 million turning it into a hotel
In 1914, two years after the Titanic embarked on its ill-fated maiden voyage, the steam-powered SS Medina rolled off the shipyard at Newport News, Virginia.
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Leah Lee: Building hospitality that flows like water
When South Korean hotelier Leah Lee, CEO of Trinity D&C, first applied for a job at the Michelberger boutique hotel in Berlin, she was asked for a quote which defined her…
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Why human-led hospitality still wins in a tech-driven world
There’s an old proverb that says if a stranger shows up at your door, feed them for three days before you ask who they are, where they’re from and where they’re going. And that's a perfect illustration of true hospitality…
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The new wave: How Gen Z and millennials are reshaping hospitality
Forget everything you thought you knew about career progression. For the generations now dominating the hospitality workforce, a job is no longer just a job. It’s a stepping stone in a complex web of learning, meaning, and personal reinvention. As…
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What Bangkok street vendors can teach the hospitality industry
Bangkok street vendors exemplify true hospitality through instinctive service, efficiency, and warmth—offering invaluable lessons to the hospitality industry on guest recognition, inclusivity, and human connection beyond luxury standards…
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Lacoste Opens First Café in Monaco
Lacoste has officially stepped beyond the tennis court and into the café scene and it’s doing so with serious style. Nestled within the Méridien Beach Plaza in Monaco, the new Café Lacoste isn’t just a pop-up or a PR stunt. Open through the end of…
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Start them young, they say. The youth of today are the leaders of tomorrow, they say. Both maxims are true, both are appliable to the hospitality industry and, luckily, there are a wealth of youthful people already showing executive-style and…
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Trump Shifts Deportation Focus, Pausing Most Raids on Farms, Hotels and Eateries
The abrupt pivot on an issue at the heart of Mr. Trump’s presidency suggested his broad immigration crackdown was hurting industries and constituencies he does not want to lose.
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AI Can’t Give Hugs: The Human Element That Technology Cannot Replace
Throughout my career in strategic communications, I’ve witnessed many technological revolutions that promised to transform human connection.
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Elizabeth Banks Begs Hotel Guests To Stop Flushing This
Before she hit it big in Charlie’s Angels and The Hunger Games, Elizabeth Banks was out here scrubbing toilets and yanking condoms out of drains.
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“We train students to think like operators, entrepreneurs, and decision-makers!”
Kunal Vasudeva, Co-Founder & Managing Director of the Indian School of Hospitality (ISH), on changing what it means to study hospitality in India.
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Will the Human Touch Become the Ultimate Hotel Luxury in an Automated World?
The $50 room service hamburger wasn’t memorable for its Wagyu beef or truffle aioli. What made it extraordinary was the moment it arrived at 2 a.m., delivered to a jet-lagged executive by John, the room service attendant. With a quiet smile, John…
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This Vegas boutique hotel will soon become The Vanderpump
Entrepreneur and reality TV star Lisa Vanderpump is getting into the Las Vegas hotel business…
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Kempinski Hotels appoints Karin Raguin as Chief Human Resources Officer
Kempinski Hotels appoints Karin Raguin as Chief Human Resources Officer, enhancing leadership under CEO Barbara Muckermann to reposition the historic luxury brand.
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