How to support hospitality staff during Stress Awareness Month
From managing workloads to investing in training, Kelly Tucker, founder and managing director of HR Star, explores how hotels can ease staff stress
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Take a break, take a new hotel brand
James Bland, managing director of BVA BDRC, discusses why the hotel sector is unlikely to suffer from brand fatigue any time soon.
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Madoc Batters, head of cloud and IT security, Warner Leisure Hotels
Madoc Batters likes a challenge. As head of cloud and IT security at Warner Leisure Hotels, he’s inherited a big task – leading the UK hotel chain on a digital transformation journey, including moving the business to the cloud to build a platform…
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Sweet Smell of Success: How scent marketing captures not only hotel guests’ noses, but hearts
Savoring a simple piece of madeleine cake in a cup of tea can evoke memories so intense and complex that novelist Marcel Proust thought to make it part of a book. Proust, besides being a famous novelist, was a pioneer in exploring the concept of…
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I work in a real White Lotus hotel, and this is what it's like
Sex-worker cash tips, secret bed swapping and dangerous liaisons – this is what we know and love about the badly behaved staff and guests at TV’s infamous White Lotus hotels. But what is life really like at such a fabulous five-star…
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The Insider’s Guide to Making the Most of Hotel Concierge Services
A hotel concierge is like having a well-connected friend in a new city—someone who knows the best spots, has the right contacts, and can pull off the (nearly) impossible. Need a last-minute table at the hottest restaurant? Done. Searching for a…
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Global media intelligence firm CARMA has released groundbreaking analysis revealing HBO’s hit series “The White Lotus” as the dominant force driving luxury hotel conversations across Asia. The show’s third season, filmed at the stunning Four Seasons…
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Forget Hotel Buyouts. The Real Flex Is Booking an Entire Town for Your Event
In Sicily, the small village of Castelmola has inspired well-heeled ballers from around the world to buy them out for ultra-exclusive events.
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The #1 Thing Hotel Sales Teams Overlook When Selling to Meeting Planners
Meeting Planners Aren’t Just Booking Your Ballroom—They’re Booking Your People
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KKR And Gaw To Sell Tokyo Hyatt Regency Amid Hotel Boom
Growing tourism and favorable economic conditions fuel significant hotel transactions across Japan's hospitality sector.
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Mohari CEO Smith talks growth plans
Mohari Hospitality is not a big institutional investor, but CEO J. Allen Smith said as it continues to develop more partnerships, it is certainly creating institutional-like capital firepower.
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Why New York’s historic hotels are the hot picks for 2025
Three of Manhattan’s grandes dames are unveiling splashy reopenings that lean into the city’s 1920s heritage. Here’s where to stay this year
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How to develop a successful revenue management strategy
Jim Cockell, the owner and operator of The Old Stocks Inn, epitomises the entrepreneurial spirit of the modern independent hotelier. His journey to transforming a 17th-Century Cotswolds coaching inn into an award-winning boutique hotel is a…
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Tony Truman. From Spaces to Destinations: Lessons in Hospitality
Having spent decades in the hospitality industry, I've seen firsthand what it takes to transform a venue into a sought-after destination.
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25 Years of sky-high thrills: 10 memorable moments from Dubai's Burj Al Arab Helipad
Dubai's most famous hotel is celebrating its 25th anniversary on Sunday.
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Blackstone pours more than €500mn into southern European hotels
Blackstone has invested more than half a billion euros into hotels in southern European holiday spots over the past year, as the world’s largest real estate investor continues to expand its vast portfolio to capitalise on booming post-pandemic…
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Wanderland London Releases first-of-its-kind Kids Hospitality Report
Wanderland Think Tank, the research and analytics arm of Wanderland London, released the first ever kids hospitality global report featuring over 150 insights on trends as they relate to what kids and teens care about, how they influence travel…
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With concerns swirling about the global economy, climate change, political instability, and health issues, wellness has emerged as a beacon guiding our travel plans. With worries swirling around the global economy, climate change, political…
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