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Let’s all just take a break from the constant news cycle on active COVID-19 case numbers and the rest of worldly distresses. While we’re at it, let’s take a break from eating, too.
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The Hospitality Sales & Marketing Association (HSMAI) is proud to recognize the brightest minds in the hospitality industry with the 2020 HSMAI Top 25 Extraordinary Minds in Sales, Marketing, and Revenue Optimization…
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Raise your hands... those who yearn to get on a plane and fly to some exotic destination. In fact, at this point, anywhere outside the confines of our homes, in any form of transport will do nicely, thank you…
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SiteMinder World Hotel Index has revealed two reasons for the travel industry to remain optimistic this year…
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Lavish, over-the-top weddings with extensive guest lists are a thing of the past, at least for the near future…
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My first published article on hospitality debuted in early March 2011 and just last month we rolled out our sixth book entitled, "More Hotel Mogel" (October 2020)…
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With leisure stays dominating hotel demand due to the pandemic, some hotels, especially those in the U.S. top 25 markets, have seen a trend in stronger Thursday demand.
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There's hope: Summer vacations abroad may happen in a big way this year…
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This pandemic world has really changed everything: The new year brings the unlikeliest of travel marriages between a timeshare company and one of the industry’s leading media brands.
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Voice search within the travel industry is one of the emerging trends that marketers, business owners and other senior figures within businesses in this area need to become aware of…
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A new normal for the travel industry is here and travel marketers are adapting to shifting consumer expectations during the pandemic…
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Effective and illuminating advice for bringing out your best self on the computer screen and engaging the attention of your audience. A must-read for today’s digital professionals.
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Post-lockdown, an a la carte menu replaced the popular breakfast buffet at Ashford Castle, but the food and beverage staff came up with a new amenity that got guests talking.
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How Airbnb sees itself matters, not only for the future of the company but how markets and competitors react to such a globally disruptive force that has emerged out of nowhere in the last decade.
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A look at how to navigate the generational stereotype minefield that has some hospitality brands scratching their heads…
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To survive and thrive, hoteliers must reinvent hotel sales, marketing and operations. Here’s how to do that.
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As hoteliers engage in the budgeting process for 2021, one thing that’s clear is that demand and financial projections for the months ahead are anything but clear…
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Consulting the right hotel KPIs can help juice a hotel’s bottom line. But just any old metric won’t do. If hoteliers want to uncover financial weak spots, revamp operations and boost profit, it requires complete operational metrics…
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