The history of the warm, chocolatey cookies that became a hotel icon
Forty years after DoubleTree served its first cookie, guests keep showing up — sometimes just for the gooey, walnut-packed welcome.
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Will AI Search Benefit the Direct Online Channel or The OTAs?
There have been a lot of buzz lately about AI Search and the impact it already has on travel discovery, planning and bookings.
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Mahjong clinics and retreats are growing at hotels
At luxury hotels across the country, a new kind of evening activity is appearing alongside winetastings and wellness classes…
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Direct Booking Hotels: Why Market Share Battles Mask Economic Wins
After a decade-long campaign for direct bookings, major hotel chains have secured better economics and lower commissions despite OTAs maintaining market dominance in 2026.
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PRISM adds 38 U.S. Studio 6 hotels
PRISM opened 38 extended-stay hotels across the U.S. under G6 Hospitality’s Studio 6 brand. The expansion expands its presence in business and leisure markets and supports plans to scale hospitality operations globally…
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Google just filed lodging under the same commerce rail as sneakers and groceries
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The Vendor Problem: Why Most Hotel AI Advice Has a Conflict of Interest
Most of the hotel AI advice circulating in the industry right now is being funded by someone who wants to sell you something.
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Hotels strive to be found as AI models conduct travel search
With people increasingly adopting AI to help plan their vacations, hotels are working to make sure that you check them out—and check in.
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For decades, coffee shops have represented the most visible and aspirational part of the coffee industry. Expanding through physical retail locations was widely viewed as a sign of growth, scale, and market dominance…
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Booking site crackdown failed to cut online hotel prices – but unlocked cheaper deals offline
A major French policy designed to make hotel prices more competitive online may not have worked as intended, but it did unlock cheaper deals for customers booking directly with hotels.
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Common User Experience UX Pitfalls That Kill Hotel Website Conversions and How to Fix Them
You can drive all the traffic in the world to your website, but if the experience is frustrating, confusing, or slow, guests will not book. They will leave and often head straight to an OTA where the process feels easier…
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Love the scent of your luxury hotel? Buy a bottle and take it home
Luxury travel has a new currency: feeling. Destination still matters but so does the sensation that lingers long after departure. Emotion, not acquisition, now defines the modern travel experience, and hotels are extending that connection beyond…
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Introducing TikTok GO: A new way to discover and book experiences on TikTok
Every day, people come to TikTok to find their next adventure, like the hotel with the view that sparked their interest, the hidden gem restaurant a creator swears by, or the experience they didn't know they needed…
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Hotels turn bingsu into summer's splurge
From edible gold to champagne pairings, Seoul's hotels are racing to outdo each other on a summer staple.
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Agoda Makes it Easier for Travelers to See Relevant Photos in Reviews
Digital travel platform Agoda has deployed a new feature that automatically displays hotel images with relevant reviews, making it even easier for travelers to see what others say about specific features they're eyeing for their stay…
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‘Not worth compromising’: Why some Sydney restaurants are saying no to delivery
The demand for food delivery and takeaway might be on the rise, but for venues like RaRa Ramen, Porteno and LuMi, it just “doesn’t make sense”.
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How the Met Gala’s Go-To Hotels Prepare for the Big Event
Over 200 cups of coffee are brewed at the Mark Hotel on the day of the Met Gala. It’s the hottest commodity at the hotel when the flurry of first-Monday-in-May activity descends on New York. For the Upper East Side mainstay, that means about 48 cups…
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Himachal Pradesh Unveils ‘She Travel Policy’ to Boost Solo Women Tourism from Delhi-NCR
Himachal Pradesh is strategically positioning itself to become a premier destination for solo women travelers, particularly targeting the lucrative Delhi-NCR market. The state’s recently launched ‘She Travel Policy 2026’ aims to transform its…
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