Emirates Palace’s Michael Koth on taking good and making it great
The general manager says Mandarin Oriental will make people love the iconic property in new ways
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Emirates Palace’s Michael Koth on taking good and making it great
The general manager says Mandarin Oriental will make people love the iconic property in new ways
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Cellars in the Sky 2020: Best airline wines revealed
The winners of Business Traveller’s Cellars in the Sky Awards 2020 have been announced, with Qatar Airways winning five gold awards including Best Overall Cellar.
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MSC Cruises unveils Rob the robot bartender
MSC Cruises will have a humanoid, robotic bartender at the MSC Starship Club onboard its newest ship, the MSC Virtuosa, which is entering service April 16.
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Hospitality Financial Leadership – Serving Lunch
Almost 40 years ago now I was a busboy at a large and busy resort in the Canadian Rockies. I had transferred west a few months earlier from another hotel in the same chain where I had worked for two years…
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Breakfast in the age of intermittent fasting
Let’s all just take a break from the constant news cycle on active COVID-19 case numbers and the rest of worldly distresses. While we’re at it, let’s take a break from eating, too.
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After a year marred by a global public health crisis, 2020 has left many thirsty for in-person social gatherings with friends and family…
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MasterChef final is dream come true for Nepal’s Santosh Shah
Getting to finals week of MasterChef: The Professionals is a dream come true for Santosh Shah. The Nepali chef now based in London wowed the judges on his way to making this week's final six.
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Ghost kitchens help to maximize hotel F&B space
Food-and-beverage experts from Davidson Restaurant Group, Butler Hospitality and C3 explain how embracing “ghost kitchens”—a term with different connotations for different businesses—can benefit hoteliers…
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To survive and thrive, hoteliers must reinvent hotel sales, marketing and operations. Here’s how to do that.
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Hotel industry performance: EHL's Pulse-Taker reveals 5 pain points
The year 2020 will be marked in history, surely for the travel and hotel industry. Most hotels suffer from a sudden disruption due to COVID-19 crisis and the consequent travel regulations…
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Revenue Management During a Pandemic: APAC Focus
Vijesh Yoganathan, our Head of APAC, sat down with Amit Peshawaria, Head of Sales Asia Pacific at OTA Insight and Murphy Mathew, Regional Solutions Engineer APAC, IDeaS Revenue Solutions, to discuss revenue management strategy in the Asia Pacific…
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NYC restaurants can soon add a Covid-19 surcharge to customers' bills
New York City diners may soon see a Covid-19 surcharge on their bills as the restaurant industry continues to hobble due to the coronavirus pandemic.
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A London coffee shop is charging $64 for its premium brew -- here's what it tastes like
Coffee connoisseurs, assemble! If you can get to London and have a spare $65, you may be able to sample one of the finest brews in the world. Ground and brewed "tableside" by your own personal barista, the "Ethiopian Cup of Excellence Queens…
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Rented penguins and $300,000 dinners: The wildest holiday requests from the super rich
Holiday planning for the super rich: Ultra rich travelers can afford to go anywhere and do anything, but often rely on teams of highly skilled, adaptive and creative travel experts to make it happen…
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HKTB Brings Hong Kong Wine & Dine Festival To The Virtual Space
In view of the uncertainties concerning the Covid-19 pandemic, the Hong Kong Tourism Board (HKTB) today announced that its annual signature event “Hong Kong Wine & Dine Festival” will, for the first time, take on a virtual format…
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