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Labor disputes are continuing to rage between unionized hotel workers and the bosses at three major chains: Marriott, Hilton, and Hyatt.
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Want a premium hotel experience? Don't make these errors on your next trip.
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Thousands of hotel workers across several U.S. cities went on strike over the weekend because of COVID-19 pandemic-era cuts made to the hospitality industry that they say resulted in lower wages and higher workloads…
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Hotel prices in key global business travel cities are now going up at a “more moderate rate” than in the previous two years, according to the latest data from accommodation booking specialist HotelHub…
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Ennismore, the group behind the Hoxton hotel chain, is betting on the Middle East and the Americas for its growth after warning that Europe is becoming “challenging” for hotel development.
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An upscale hotel has launched a sensual 'self love' package for $350 per night.
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Michael Wolf has a new vision of hospitality, and it’s called “day-guesting.” He’s the chief executive officer of ResortPass, a digital platform that lets you day-guest at luxury hotels and enjoy amenities like pools, deluxe spas, rooms and fitness…
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Hoping to lure workers back to their desks, companies are designing “work resorts,” luxe spaces meant to compete with the comforts and versatility of their living room.
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In a significant move, MGM Resorts International has appointed Keith Barr, the former CEO of IHG Hotels & Resorts, to its Board of Directors. Barr, a globally recognized leader in the hospitality industry, brings over 30 years of experience to the…
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The global hotel industry is experiencing a significant surge in development, with the United States and China at the forefront. According to Lodging Econometrics’ (LE) Q2 2024 Global Construction Pipeline Trend Report, the worldwide hotel…
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The evolving landscape of human resources in the hospitality industry has become a focal point as companies grapple with the twin challenges of talent acquisition and retention, particularly as labour shortages continue to plague the sector…
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A few years ago, the manager of a boutique hotel in Guanajuato asked me to lead a customer service training for the hotel’s reception, restaurant and cleaning staff. As a business trainer in the United States, I’d led customer service training many…
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Christian Clerc has been named president and CEO of Auberge Resorts Collection. Clerc succeeds former president and CEO Craig Reid, who is retiring after 10 years at the helm of the company. Clerc's appointment is effective Sept…
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Green Key Global, the sole sustainability certification tailored specifically for the hotel industry, has announced the appointment of its inaugural board of directors. Heather McCrory, a seasoned hospitality professional with 40 years of…
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San Francisco's glitzy hotels have been plunged into massive debt following a dramatic drop off in tourism to the Golden Gate City.
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We all remember those days in March 2020 when we realized that Covid 19 was going to be different than anything we had experienced in our lives. Almost overnight, the entire country shut down. As we dealt with the unknown, reports informed us that…
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New York-based Lissoni Architecture has completed a hotel in Manhattan's NoMad neighbourhood, featuring minimalist interiors that blend Scandinavian and Japanese influences.
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Marriott International Inc. is suing one of its franchisee hotels in Jamaica, Queens, for $2.6 million, alleging that it breached its contract with the hospitality giant by morphing into a city shelter for migrants…
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